General

General
Where can I find more information about CD/DVD Technology and other relevant Industry Information?
Is CD/DVD media quality sufficient to replace paper for Long-term Archiving?
Archiving on CD/DVD: can I safely buy any media brand?

Passwords/License Keys
How can I obtain my smartDAX' hostid?
How can I obtain my server's hostid?
After changing/adding a Network Interface Card (NIC) on our Windows NT system, the DAXfs won't work. Why not?
How can I change the smartDAX DAXjbc and/or DAXsj password?
How can I change the DAXfs license on the server?

Passwords/
License Keys

Networking

Diagnostics/
Recovery

Reading

Recording/
Flushing

Apple clients

DAXplorer/
Control Center

Networking

• How can I change the IP-address of the smartDAX?
• How can I change TCP/IP settings without rebooting the Solaris server?
• How can I change TCP/IP settings without rebooting the Windows NT server?
• How can I mount my XFS from a UNIX client?
• I'm getting slow write performance when copying data to an NFS mounted XFS. What can I do?
• When I try to mount from an UNIX client, I get an "invalid argument" NFS error. Why?
• When I try to mount from an UNIX client, I get an "access denied" NFS error. Why?
• When I try to mount from an UNIX client, I get a "Permission denied" error. Why?
• When I try to mount from an UNIX client, I get a "RPC: Program not registered" error. Why?
• When I try to mount from an UNIX client, I get a "No such file or directory" error. Why?
• I'm getting "Failed to bind NFS socket to port xxx" when starting KNFSD. Why?
• How can I disable the standard NFS service on Solaris?
• How can I run the standard NFS service and KNFSD concurrently?
• I cannot connect to our Windows NT based DAXfs server using it's IP-address. Why not?
• When I try to connect my Windows client to the Solaris DAXfs SMB service, I get
  "The semaphore timeout has expired" on my Windows client, and
  "Error running Netbios command: LISTEN : Netbios error: no callname" on my DAXfs server. Why?
• When I use a Windows 2000 client system to connect to an DAXfs server (Appliance or separate server) and attempt to create a New Folder I get "You may not be able to access files created in the folder <foldername>. Do you want to continue?" In stead of a folder a file is always created. How can we resolve this?
• When getting the properties of the Network Mapped Drive in the Windows Explorer the amount of free space is normally the total amount of free space on (blank) subsystems. How can I change this to represent the total amount of free cache space?

Diagnostics/Recovery

• How can I connect to the DAXmanager smartDAX' diagnostics tool?
• What files are essential to back-up?
• How can I obtain the messages files from the smartDAX?
• How can I start/stop the daemons on the smartDAX unit?
• How can I start/stop the DAXfs daemons on the server?
• What do I need to do after an unclean shutdown of the DAXfs server (server crash)?

Reading

• I'm getting an "Error performing inpage operation" error on Windows NT ...
• I'm getting a "Cannot copy <file>: The disk is full" error on Windows NT ...
• I'm frequently getting "NFS server not responding" errors on our Solaris server...
• When I access the mounted XFS with my FileManager (Solaris), Explorer (Windows) or Finder (Mac) the system is very slow and disks are continously loaded. Why?

Recording/Flushing

• My server crashed, and now I cannot flush my dirty files. Why not?
• I'm getting "Too many open files" errors when flushing on DAXfs on Solaris. What can I do?
• I'm getting an error with error code 66110088 but without message. Now I cannot flush. What can I do?
  I'm getting an error "Copy already in progress" when attempting to flush. What can I do?
• I'm getting "UDF File System error, Error creating directory, Lookup failure for <non-ASCII character>" when flushing to DVD-RAM/R. What is wrong?
• After exporting duplicate disks I can not reuse the slots. What's wrong?

Apple clients

• How should I configure DAXfs to make the most of Helios Ethershare?
• How can I use my HFS recorded CDs with DAXfs and Helios Ethershare on Solaris?
• Where can I find DAXfs AFP Extenstions for Windows NT?

DAXplorer and smartDAX Control Center

• When I try to launch DAXplorer, I get the error 'Unable to launch DAXplorer'. Why?